Coneflower Seeds - PowWow White

Store owner replied: Hello Ali. Thank you for taking the time to share your experience with Eden Brothers! We truly value your feedback, as it helps us continue to improve our products and serve our customers better. We're happy to hear our Customer Service Team was able to assist you, and we appreciate the opportunity to make things right. Wishing you a successful and enjoyable growing season ahead

Store owner replied: Hello Casey. Thank you for your review. We are sorry to hear that none of your White Coneflower seeds germinated. While coneflowers are generally reliable, white varieties can sometimes be a bit slower and more variable in germination than their more common purple counterparts. Factors such as inconsistent moisture, temperature fluctuations, planting depth, or insufficient cold stratification can all affect germination. Even with winter sowing, germination may be uneven, and some seedlings can emerge later than expected. We previously reached out and offered a resolution but have not yet heard back. If you'd still like assistance, please reply to that email. At Eden Brothers, we stand behind our products and are always happy to help our gardeners succeed!

Store owner replied: Hello Shannon. We are sorry to hear about your experience and appreciate you bringing this to our attention! There should have been 10 seeds in the packet, and we’ve shared this with our packing team. We’re also working to make seed counts more visible on our product pages. Coneflower seeds can take 10–20 days (or longer) to germinate and do best when sown on the surface with light moisture and, ideally, a short cold stratification period. We’ve tried reaching out but haven’t heard back and would love to make this right with you. Please reply to our emails or contact our customer support team at 855-440-2929, so we can assist you. We take pride in our products and are always ready to correct any issues and help ensure a successful growing experience!

Store owner replied: Hello KS. Thank you for your review of Eden Brothers! We appreciate you sharing your experience, as feedback like yours helps us improve. The seed count is listed under the "Planting Information" section on each product page, but we understand it’s easy to miss and apologize for any confusion. Coneflower seeds can be tricky to germinate in warmer zones when planted mid-summer, as they prefer cooler temperatures and may need cold stratification to break dormancy. We’re glad we could assist you with a resolution and hope to support your future gardening success!

Store owner replied: Hello Deep. Thanks so much for your review! We greatly appreciate your feedback on this matter. We're always looking for ways to improve our products and will certainly take your information into account. After speaking with our Customer Service Team, it seems we were able to resolve this for you. If you ever have any other concerns or questions, feel free to reach out to us and we'll be happy to do all we can to assist. Thanks again for your review and best wishes for your growing season!

Store owner replied: Hello, David Thank you for your review of Eden Brothers! Most of our items show seed count under the "Planting Information" tab located just under the photo on each product page. Transparency is important to us so our gardeners know exactly what to expect. Let us know if you have any other questions and we'll be happy to assist!

Store owner replied: Hello, Douglas Thank you for your review of Eden Brothers! We greatly appreciate you bringing this to our attention. It's so important to have feedback like this so we can continually improve our products and processes. After speaking with our Customer Service Team, it seems we were able to resolve this for you. Thanks for your time in sharing your experience with us!