Shipping Information
HOW WE SHIP
At Eden Brothers, we sell and ship a variety of living products. In most cases, we ship your items shortly after you place an order on our website. Orders containing both in-stock items and pre-ordered bulbs may be split into multiple shipments.
DELIVERY TIMES
In-Stock Items: In-stock seeds and bulbs will ship shortly after your order is placed.
| In-Stock Items | Handling Time | Transit Time |
| All seeds and in-stock flower bulbs | 2-5 Business Days | 2-4 Days |
Pre-Ordered Bulbs: For customers who wish to reserve flower bulbs early, we accept pre-orders. Pre-ordered flower bulbs are clearly labeled as such on our website before you purchase. In this case, we hold onto your items to ensure that the products are properly cared for in our temperature-controlled facility until your local weather and the season allows for optimal planting. This is a free service we offer to ensure your planting success!
| Pre-Ordered Bulbs | Handling Time | Transit Time |
Flowers bulbs labeled as ‘Pre-Order’ on our website. |
The handling time for pre-orders varies because we safely store and care for your bulbs until the right time to plant in your area, based on your USDA hardiness zone and the season. See charts below for your shipping schedule and to learn more about our pre-order process. |
2-4 Days |
Enter your zip code to find your USDA zone and shipping schedule, or view the complete schedule below.
Bulb Pre-Order Policy
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Growing Strong
Your bulbs grow and thrive at our flower farms until they are in perfect condition.
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Nurture
Our team nurtures your bulbs in a temperature controlled environment to keep them fresh.
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Perfect Timing
We ship pre-ordered bulbs to you at the ideal time to plant, based on your zone.
Shipping FAQ
What Carrier Do You Use?
We use the US Postal Service for most shipments. Some orders of larger weight or volume may be shipped via FedEx. We do our best to accommodate unusual circumstances; just email service@edenbrothers.com with your request.
Will I get a tracking number?
All orders will receive an email confirmation of shipping once they leave our warehouse. Orders containing more than seven seed packets will include a tracking number which will confirm the method of shipment and provide an estimated date of delivery.
Will I be Charged for Multiple Ship Dates?
Your credit card will be charged for the full amount of your order at the time your order is submitted, regardless of the shipping time for your items. If you have multiple shipping dates, don't worry! You will never be charged more than once.
What if my package is missing or lost?
Just access the tracking number we emailed you and contact the appropriate shipping carrier with your concern. Sometimes a tracking number may reflect incorrect information or does not show updates reflecting movement of the package. After seven days, you can submit a Missing Mail Search Request to the carrier.
What if my order is delayed?
Mother Nature, as much as we love her, has been known to throw an unexpected curve ball resulting in delays. We'll let you know ASAP if that happens!
What are your pre-order cutoff dates?
Spring pre-orders are placed any time before March 1. Fall pre-orders are placed any time before September 1.
How is shipping calculated?
Shipping rates are based on the weight of your order and calculated for you during checkout.
Do You Ship Internationally?
Not right now! We only ship inside the United States.
Do you offer expedited shipping?
We do not offer expedited shipping at this time.
Flower Bulb Shipping Schedule
| Pre-Ordered Spring Bulbs | Shipping Begins |
|---|---|
| Zones 9 - 12 | Early to Mid March |
| Zone 8 | Mid to Late March |
| Zone 7 | Late March to Early April |
| Zone 6 | Mid to Late April |
| Zone 5 | Early to Mid May |
| Zones 2 - 4 | Mid to Late May |
| In-stock bulbs will ship shortly after your order is placed to all zones until inventory is depleted. | |
| Pre-Ordered Saffron Crocus & Bearded Iris | Shipping Begins |
|---|---|
| All Zones | Late August |
| Pre-Ordered Fall Bulbs | Shipping Begins |
|---|---|
| Zones 2 - 5 | Mid to Late September |
| Zone 6 | Late September |
| Zone 7 | Late September to Early October |
| Zone 8 - 12 | Early to Mid October |
| In-stock bulbs will ship shortly after your order is placed to all zones until inventory is depleted. | |
| Pre-Ordered Fall Perennials* | Shipping Begins |
|---|---|
| All Zones | Mid October |
| *Amaryllis, Hosta, Lily, Papaver, Peony, Siberian Iris | |