Disappointed by both the product and the service I received from Eden Brothers. The roots had one (some two) small eyes. One root was rotted and didn't have any eyes at all. If you are new to peonies, the more eyes, the better the root. These eyes are what develop your initial growth. Sadly, I bought seven poor quality roots and in return Eden Brothers offered me a store credit for one root. For this root, I would have to pay shipping which in turn would cost me more money than these roots are worth. Bummed!
Store owner replied: Hello Lauren. Thank you for your review of Eden Brothers! We greatly appreciate you bringing this to our attention. It's so important to have feedback like this so we can continually improve our products and service. Providing excellent service is always our top priority, and we regret any frustration or inconvenience we may have caused! After speaking with our Customer Service Team again, it seems we were able to resolve this for you. Thanks for your time in sharing your experience with us and we appreciate you giving us another try!
